Case Studies

Proof, Not Promises

A sample of the systems we've designed and shipped — the problem, the build, and the measured result.

Cutting First-Response Time 92% with an Autonomous Support Agent

An autonomous AI agent that resolves tier-1 support tickets, escalates securely, and cut first-response time from 4 hours to under 20 minutes.

Claude APITypeScriptPostgresTemporal

92%reduction in first-response time

61%of tickets resolved without a human

100%of agent actions logged for audit

Logistics

Automating Dispatch Scheduling for a Regional Logistics Operator

A workflow automation and driver mobile app that replaced manual dispatch scheduling, cutting dispatcher workload by two-thirds.

React NativeNode.jsPostGISn8n

66%reduction in dispatcher workload

4.3xfaster re-routing after a driver cancellation

28%reduction in late deliveries

Retail

A Custom Forecasting Model That Cut Overstock by a Third

A custom-trained demand forecasting model built on three years of regional sales data, reducing overstock while holding stockout rates flat.

PythonPyTorchAirflowSnowflake

33%reduction in overstock inventory

0%increase in stockout rate

6 weeksfrom data audit to production model

SaaS / HR Tech

Rebuilding a Legacy SaaS Platform Without a Single Day of Downtime

A phased rebuild of a decade-old SaaS platform onto a modern, type-safe architecture, migrating active customers with zero downtime.

Next.jsTypeScripttRPCPostgreSQL

0hours of customer-facing downtime

76%reduction in median page load time

8 monthsfull migration timeline

Ecommerce

A Storefront Relaunch That Lifted Organic Conversion 2.4x

A full storefront rebuild paired with technical SEO and analytics instrumentation, lifting organic conversion rate 2.4x within one quarter.

Next.jsShopify Storefront APIGA4Schema.org

2.4xlift in organic conversion rate

41point improvement in Lighthouse performance score

89%of product pages earning rich results in search

Manufacturing

Predicting Equipment Failure Before It Shuts Down the Line

A predictive maintenance model trained on sensor telemetry, deployed on cloud infrastructure built to ingest and score data in real time.

PythonAWS IoTTimescaleDBTerraform

44%reduction in unplanned downtime

11 daysaverage advance warning before failure

3.1xreturn on maintenance cost within year one

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